Store Systems Analyst

At DXL, we are focused on empowering the Big + Tall guy to look good + feel good. By joining DXL, you'll discover a passionate team all working together to make a difference by delivering a one-of-a-kind guest experience for our guy - we get him, we respect him, we root for him!

Every associate has a voice and an opportunity to make an impact - at DXL we care about our guy, our communities and each other. If this sounds like a culture you would like to be part of, then DXL is Fit for You!

Are you a curious, roll up your sleeves, problem solver looking to kick off your corporate career in IT? If you're a personable and energetic communicator with excellent customer service skills, apply to join our IT team today!

Here are some key components that will put you on the path to make an impact in DXL's mission.

• Respond to inquiries (phone and email; other ticketing systems) from stores/field for problem resolution
• Analyze systems problems for store personnel and indicate procedures to follow for resolution, including data recovery and register repair
• Maintain register hardware/software integrity at store level and involve vendor customer support when necessary
• Identify/resolve store network hardware/software problems at store level and this work with network provider's customer support when necessary

Here's what you have:

• 1-2 years store experience (preferred) or equivalent retail knowledge
• Familiarity with personal computers and working knowledge of Word and Excel
• Experience with diagnosing and fixing hardware problems

Here's what we offer:

• All Your Basic Benefits (health, dental, 401k, PTO, etc.)
• Hybrid Work Environment
• Bring Your Dog to Work Days
• And more!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.