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No late nights, our stores close at 7pm!

Retail Sales Associate, Key Holder

Canton, Ohio

05/06/2025

Overview

As a member of our team, you will build relationships with guests who are underserved by other retailers. We really make a difference, offering an exceptional guest experience. By providing the best service and selection, you too will empower our guest to look and feel his best. Use your sales talent and retail expertise to take our retail stores to the next level. With a variety of training and career advancement opportunities, you can build a career that's fit for you!

  • Job Type:
    Part-time - Regular
  • Job Level:
    Entry
  • Travel:
    Minimal (if any)

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Success Profile

What makes a successful associate at DXL? Check out the traits we’re looking for and see if you have the right mix.

  • Team player 10
  • Service oriented 10
  • Compassionate 9
  • Quick to connect 9
  • Proactive 8
  • Goal-oriented 7
Traits are on a scale of 0 to 10

Additional Traits

  • Adaptable
  • Ambitious
  • Confident
  • Detail-oriented
  • Good listener
  • Honest

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Part-Time Benefits

  • 401(k)/Retirement Plans

  • Continuing Education

    On-the-job training programs

  • PTO

    Holidays and Sick Days

  • Discounts

    Company discount 30%

  • Work/Life Balance

  • Location

    Close to shopping, restaurants and entertainment

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Responsibilities

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

  • We are committed to developing our people in order to promote from within
  • We are located in free-standing stores, not in malls, and close at 7pm!
  • ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?
We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

  • Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
  • Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
  • Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?
Specific qualifications for this role include:

  • High school diploma or equivalent (college/university degree helpful not required)
  • Demonstrates superior customer service techniques and experience with problem/ complaint resolution
  • Ability to lift up to 10 lbs. and move up to 50 lbs.


APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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